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Challenges/needs
In May and June 2007, Metizo conducted training courses for newly-hired employees at the France Telecom’s R&D Centre. The task was to help fresh graduates adapt to their first professional position, which is a typical challenge faced by companies everywhere and has been particular difficulty for foreign companies in China.
Solution
Metizo designed a program to suit the specific needs of France Telecom (FT), and supported the implementation of FT’s mentoring program for new hires.
In the training for new graduates, Metizo aimed to help these young people tackle the challenges of their first job. The topics discussed included professionalism, identity change, cross-cultural knowledge and how to design a personal learning plan.
In addition, the Metizo team trained FT top managers on coaching techniques and how to conduct a coaching session. They were also taught how to set coaching objectives in order to improve their skill, and to make the program even more valuable to the mentee.
Outcomes
Using the Metizo approach, new hires adjusted faster to their new environment and become effective more quickly with the help of an internal mentor.
Working with FT, our China office is developing a new program specifically prepared for the Chinese context.
